Shipping policy

Shipping Policy

Delivery Coverage

We currently deliver across the United Arab Emirates.

GCC delivery will be available soon.


Delivery Time

  • Next-day delivery for orders placed before 5:00 PM
  • Orders placed after 5:00 PM are delivered within 2-3 business days

Delivery timelines may vary during peak periods or public holidays.


Shipping Fees

  • Free delivery on orders above AED 250
  • Standard delivery fees apply for orders below this amount (calculated at checkout)

Order Processing

All orders are processed within 24 hours.

Once your order is shipped, you will receive a confirmation message with tracking details (if available).


Delivery Notes

  • Please ensure your address and contact details are correct
  • Our delivery partner may contact you before delivery
  • If delivery fails due to incorrect details, re-delivery fees may apply

Delays

While we aim to deliver on time, delays may occur due to:

  • Weather conditions
  • High demand periods
  • Courier issues outside our control

Need Help?

For any shipping questions, contact us at:
📧 hello@bagna.store